I remember, when a letter came from the society, how to deal with brothers, who abused children.
I thought, man that really happens in gods org ?
I thought, those were isolated cases.....
Normal JW do not know the facts, from where should they get the information ?
The society does not tell anything, only bits and pieces to elders some times..
apostate information is heavily demonized and the internet or media in general has to be mistrusted, anything against JW is propaganda from the world of the devil.
Additionally, please consider, JW view themselves as a close community, a real rotherhood, just like a little village.
To hear something like that happening in a little village, people usually tend to deny it, this was the case for years in many countries, so it is the case with most JW as well.
This is simply to clarify or to understand the reaction of most JW, however, nobody should minmize the damage that has been done to children + their families from "sick" criminals and from the wrong policy of the WTS !!!