The WT's response seems to be focused on addressing as little as they can and obfuscate the rest.
That no GoBo member showed up to defend their policies or show how they could improve clearly presents a hierarchy that is willing to sacrifice the underlings and throw them under the bus.
I soooo wish that other countries will follow the lead of the Australians and look into this matter. Only when it becomes a problem for the WT in country after country will they really make any effort to change their failed policies.