It must be causing a stir otherwise they would not have spent time and resources on damage control. There's no doubt about it, Jackson is responsible for being a stumbling block to some JWs. Occasionally you can read about his testimony playing an important part in the waking up of some JWs.
I wonder if Jackson has thought of stepping down? I would be surprised if he hasn't, at least, thought about the damage he has done and been very sad. He's in a similar position as Morris was and continues to be but Jackson comes across as a little more humble than him.
It would be lovely to see him return to his wife's Island home and start a family. He may even begin to wake up when he meditates on all his experiences as a GB member.