I have to point out that though that callous attitude is general among J.W's,i.e. forget those who no longer attend etc. that there are exceptions in individuals, and some Congregations are quite good at care of the Elderly, but I am sure that what I am referring to is rare.
I see more true "Love among yourselves" in many other denominations, and even in some secular/ non-religious Orgs. I am amazed at how much these people do, very altruistic and really caring.
J.W's as an Org. stand condemned by Scripture, by the very words of Jesus , as not being his followers.
I hope Grandma gets all the help and support needed Anony Mouse, but what a scandal that the local J.W's do nothing !