I ground my teeth through this presentation. The eldurr giving the part mentioned all the good things there are about "reaching out". He made a point of saying what the "qualifications" are, and then stating, "but more is needed. You have to be visible in the serve us."
As others have said, it is strange that someone could do all the things Jesus said should be done to one of his brothers; taking care of the elderly, providing necessities of life to those who are poor, being an emotional support to those who are depressed, yet if you are not SEEN, and if you don't brag (report) your hours, you will never get the "privilege" of being used, abused, chewed up and spit out, kicked to the curb when you are no longer of any slave value to the WT.