It's an exaggeration to say that.
However, since I've been revisiting the WT after all these years, I'm coming to the conclusion that there is a certain amount of psychopathy in the WT leadership. That they find a certain amount of enjoyment* when their loyal followers experience hardship due to following the unnecessarily harsh and uncompromising rules laid down by those at the top. That there are so many things that they could do to lessen the burden, yet they don't, unless, as Vidiot 😏 is fond of pointing out, their tax exempt status is called into question. I'm amazed at how little has changed in two decades, that could have been done decades ago.
* They haven't basically changed from being the same people who gloated, in an Awake! in the 1990s, over the large number of children who died from following their directives.