joe134cd, that's a good thing to point out. One problem is: from what we've seen over the years that the leadership seem to be very naive and foolish. An argument against the outside consultant theory might be that the echo chamber environment of Bethel might never allow the thought to be entertained: "We could do with a fresh set of eyes to look at this". They believe that they are Jehovah's channel and his direction, as decided by them, is sufficient.
But the other side of the coin is that we outsiders see that they could do with that fresh set of eyes, and therefore we assume that they may be wise enough to engage them. Vienne may be right; it could be wishful thinking on our part.
It doesn't change the fact that the current state of affairs within the Jehovah's Witnesses is a dog's breakfast, and they need all the help they can get to right the ship.