Same ol same ol.
I get it that you feel like you have to take this womans words and sit there and listen. But.
After years of experience I have found one effective strategy is to turn all that around and make the person vaguely uncomfortable by not confirming their experience. This can get you in trouble so its a fine line, but its better than sitting their with a plastic smile and auto nod. And it can be fun!
ex: Pedophiles- wow i never thought of that- I wonder what percentage of worldly people are pedophiles. I wonder what percentage of JWs are pedophiles. I need to look into that- thanks for making me think twice! I will do some research and get back to you.