Direct conflict in th website...
jw.org faq on shunning
What of a man who is disfellowshipped but whose wife and children are still Jehovah’s Witnesses? The religious ties he had with his family change, but blood ties remain. The marriage relationship and normal family affections and dealings continue.
daily text Jan 14
Despite our pain of heart, we must avoid normal contact with a dis- fellowshipped family member by telephone, text messages, letters, e-mails, or social media.
Define “normal”