So much of our education reform is driven by a sympathetic approach, where people are saying, "Let's go and help these poor inner city kids, or these poor black and Latino kids," instead of an empathetic approach, where someone like me, who had grown up in this environment, could say, "I know the adversities that you're facing and I want to help you overcome them."
That's the best line of the talk. I know that even with the best of intentions, this "talk down" attitude that decision makers have towards education in this country is causing harm and has proven to be ineffective.
Great talk. Very inspiring.