Everybody has a different situation, and perhaps I would view things differently had I been shunned for decades, but I would rather not get so wrapped up in my own pain that I start assuming motives that paint the people around me as cruel and vindictive. After all is that not what the WTBTS says about apostates? That they are wicked people who just want to drag you down with them.
In my humble opinion, wise words. You may want to consider the difference between feelings and intentions. They in fact inflict pain in people, but what they believe is that they are in fact trying to "save" you. Also, please note that looking at people in a labeling manner as "good" or "bad" goes more with the black and white mentality that they WT teaches.
You are right, when I think of my family they do love/loved me. That didn't do me any good in all the crap the threw at me. You can love and still remain detached.