I thought this part was very interesting:
How do these stars accept the ominous or even dangerous tone of the church that doesn't seem to be a secret?
I think it's true with any true believer, when you believe that your organization has the truth, the only truth that's going to save the planet, you're going to forgive that organization a lot of things. I think that's what's going on here. These celebrities will hear about poor treatment of ex-members or disconnection and the way families are ripped apart, and the stars just shrug it off because they believe it's just the stories of ex-members. They just aren't going to believe it.
Jason [Beghe] has said they were constantly reassured by church officials that this stuff isn't true, people are making this stuff up. They're constantly hearing from people in Scientology that people outside Scientology criticizing it are just a bunch of liars. They're inclined to believe that because they don't want to believe they belong to a bad organization. Paul Haggis is a great example where he had heard the criticism, didn't want to believe it but eventually realized the critics were telling the truth.