Cappy, a suggestion, since you're conceptualizing the site:
Why not make a simple questionnaire in the beginning and then that information would be automatically incorporated into the letter, that could then be printed?
For example:
a) Are you a baptized Jehovah's Witness? Y/N
if a) = Yes
b) How many years have passed since you were first baptized as a Jehovah's Witness?
c) Are you still an active Jehovah's Witness? Y/N
d) Have you currently got any special service privileges within the congregation or the Organization? Y/N
e) On what country do you live in? (Pick from a list of countries)
f) Do you want to remain anonymous when you send this letter? Y/N
if f) = yes
g) You must choose an alias to use as signature. _______________________
etc
In the end, one can print the letter directly from the website, even with a choice of different letter types for variety. And it can be done in multiple languages.
Eden