It should be the other way around. 90% counselling and 10% procedure.
Well said. I hadn't given too much thought to it until reading your comment just then, but it occurs to me that in that book there is:
- No detail about how to give encouragement and counsel using the scriptures, just general points such as "maintain regular contact with each family in the congregation", "engag[e] individuals in positive, encouraging conversation" and "express genuine concern and be quick to listen".
- Nothing about recognising potential in others and commending/training them (apart from a small amount regarding ministerial servants).
- Nothing about how to empathise with those in the congregation whose situations you cannot fully know, such as children, sisters, depressed and/or suicidal repentant ones, etc.
- Nothing about training yourself personally as an elder, or developing self-awareness in how you apply scriptural principles, trying to imitate Jesus or Paul or other good Bible examples.
There are probably other serious omissions too that haven't immediately come to mind.
I notice also that at the beginning in the list of an elders' responsibilities, "Obey direction from the faithful and discreet slave and from overseers appointed to take the lead" ranks above "Listen carefully to the expressions of fellow elders" and "Deal in a kind and loving manner with each individual in the congregation". Very telling!