Sorry, I'm not clear on your particular beliefs, whether you take a literal view of the bible or not - but if so, the bible seems to undicate he sees everything:
"the very hairs on our heads", "his understanding knows no limits", "For he looks to the ends of the earth and sees everything under the heavens" etc etc.
The point I'm making is, if he was aware of some of the extreme suffering that is going on then I wouldn't call him intervening a "personal concierge service" - I'd call it empathy, kindness, compassion.
Just as if any normal moral person who was asked by someone random to solve his maths problems for him has no moral obligation to do so, yet if someone walks past a house and can hear a young girl screaming for help from the basement - they have a moral responsibility to help in the best way they can.
Edited to add some more verses:
By this we shall know that we are of the truth and reassure our heart before him; for whenever our heart condemns us, God is greater than our heart, and he knows everything.
And no creature is hidden from his sight, but all are naked and exposed to the eyes of him to whom we must give account.