Well, I didn't realize it until you mentioned but yes, it is pain. The job is demeaning in many ways, but it's the best I can do right now. My mind is such a jumbled mess. Long story. Some here know why. Experts say give it time and I will no longer feel high all the time. (A bad high, or I wouldn't be complaining.)
It's funny, and I laugh a lot, but it's very very sad. There are some very sick people out there.
It's 8 hours of being assaulted, one call after the other. Some persons are nice; many are scamming, some are downright nasty. It's so reactive, and I very much proactive when it comes to helping persons with problems. It's 8 hours of reacting to persons with complaints. A call comes in , and you don't know what's going to hit you. And I'm barely paid more than minimum, even though I am considered an expert on the product.
I have a difficult time remembering all the coding (we code each call and write down everything the consumer said); there is maybe 30 seconds between calls and sometimes, just one, because I've been working while the person rants, entering all the information. But I'm a good actress, and I am told that I sound extremely sincere, sympathetic, caring and honest. But the detail work , I suck at.
I'm sorry I AM RANTING.
AAAAAAAAAGH.
Now, should we code that an 11com or and 11pis?.
I'm sorry.
But I did think you would like to hear the real reason for terrorism.