I like the way you call them apathy trollies. The JWs have nothing to do standing there all day. I always approach them if I am free as they have no one else chatting to them. I normally tell them my story and see if they respond favourably. Some cut me off and direct me to Bethel or my elders, but some actually listen and agree that there is injustice.
Some give me their experiences. As long as I get a listening ear I will always approach them, you never know who will respond, have doubts and do some research and eventually leave
Kate xx