Is it everyone else's fault?

by free2beme 19 Replies latest jw friends

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  free2beme

  I feel that we live in a blame free world. Were all perfect, we make no mistakes and everything we do it 100% right. I know this, because I work in customer service and get calls all day long from these perfect people. They never forget to pay bills, always swear they never did something and even say that these companies they do business with are prone to mistakes that are not their fault. I think we all just need to learn from time to time, that we make tons of mistakes, that often the reason things that look wrong bother us, is because we created or caused it. We are not perfect, any more so then anyone one. So if you are a "It is always someone else fault" type of personality. Know that the world is on to you, for they never make mistakes, so it must be you causing it all.

  Do you feel the world population needs to take a little blame from time to time for their mistakes, or do you like thinking your always right?
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  theinfamousone

  im so flippin glad im out of customer service... until i worked it, i will admit it was always someone elses fault... but now i realize that, alas, i too, the future emperor of the world, also make mistakes... we can thank jerry springer, doctor phil and so many other media nuts out there for the people who believe that everything is someone elses fault... we suck like that!!! we always have a parent or a bad friend or something to blame... no one realizes that no matter who influenced us, we still have choices to make... yeah we screw up too

  --the infamous one
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  free2beme

  I have worked in customer service for so long, it makes me ill sometimes. Yes, people never make mistakes. They do however, act rude, tell you off, threaten you, and even scream. After you show them they are wrong, and that they did make a mistake. They never apologize, they hang up and are happy that you are a nameless face they could treat like crap for a few minutes and do not live next door. For if you did, they would hang their head low and would treat people better. Yet they don't, for they never make mistakes.
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  Dawn

  Right on! It's the "poor me" mentality - it's always someone else's fault.

  A while back at work I totally dropped the ball on something - not a major issue, but forgot to follow-up with a client on a problem they were having. My boss calls me in his office and and asks me what the story is. I told him "I wish I had a good excuse, but I don't. I totally dropped the ball on that one" - he just stared at me for a moment with a blank look. He's so used to hearing the excuses and I guess he hadn't had that response from someone before. So he smiled, said "well, consider yourself slapped" then laughed and told me how he appreciated that I took responsibility because he knew he could count on me. I have since been given a lot of responsibility and have a big promotion waiting for me when I finish my degree (5 months to go!)

  If people just took responsibility for their actions they would gain a lot more respect - and probably make a lot less mistakes!

  Of course - there have been times when I have also done the exact same thing - tried to pin the blame on someone else
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  Dawn

  I like to blame all my problems on the Watchtower Society
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  bikerchic

  Life has a way of making us accountable. Some call it Karma. I think it's a weak person who doesn't step up to the plate and admit they are wrong plus it takes a whole lot of lying to cover yourself and whom are you really kidding?

  I have worked in customer service for so long, it makes me ill sometimes. Yes, people never make mistakes. They do however, act rude, tell you off, threaten you, and even scream. After you show them they are wrong, and that they did make a mistake. They never apologize, they hang up and are happy that you are a nameless face they could treat like crap for a few minutes and do not live next door. For if you did, they would hang their head low and would treat people better. Yet they don't, for they never make mistakes.

  That's gotta be a tough job, I bet if people were face to face with you they wouldn't be so rude.
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  Arthur

  I have worked in customer service for so long, it makes me ill sometimes.

  Oh, the memories this brings to mind. I have to hand it to you free2beme; I could not last as long as you have in this line of work. I worked in customer service for a major national bank in their Risk Management Operations. Some of the individuals I dealt with made Sam Kinison sound sweet. We used to get some rather interesting hate mail as well. Soon thereafter; I was transfered to the fraud division where I handled untold numbers of files dealing with customers who had committed bank fraud.

  This job sure made me feel real warm and fuzzy inside. It was just so satisfying to engage with those in society who insist that they are above the law, above the rules, and above human decency. The sheer joy of this job was just too much bliss for me to handle.
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  FlyingHighNow

  I feel the most comfortable with people who aren't perfect, because I am so imperfect myself. If you have flaws and are humble about them, you're a lot more likely to be invited to my home. Oh there's always a time when I'm too embarrassed by something to readily admit my fault in it, but then that's an imperfection, too. I apologize when I realize I am wrong, even to children.
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  katiekitten

  Free - that sounds like an awful job, I really feel for you.

  I think instead of national service, every young person in the country should be made to serve 12 months in customer service.

  I really do HATE the 'I know my rights' attitude. I know its a pathetic example, but when I watch American Idol, and Simon Cowell gives some feedback that isnt 110% sychophantic the audience screams at him that hes an idiot and doesnt know what hes talking about. Whats happened??? Weve all got to praise people for talents they dont even have anymore because its a breach of their human rights to tell them theyre a crap singer?!

  I also blame the litigation generation, where people can sue for anything - someone elses fault and theyre gonna PAY for it. There were some suited individuals stood in town a while ago promoting a 'no win no fee, accident litigation company' . "Have you had an accident" they were asking everyone that passed.

  I wanted to say "its because of you people that schools and charities cant have fireworks displays and bouncy castles any more, or school trips, skipping ropes and conkers have been banned in some playgrounds, as well as throwing snowballs. I hope your proud of yourself".
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  Wasanelder Once

  On the flipside, I've found that those who are in retail stores and are sales people (hell, in all service industries) have lost all sense of civility. They don't greet you. They don't show an interest in helping. They stand in groups with each other while you look for items without even acknowledging you exist. No one says, "I'll be right with you" if they're busy. When you walk up to the register to pay and the phone rings they answer it and talk to a friend at length without even letting you know that they will help you. I'm sorry, but customer service is an oxymoron these days. Now, what you describe is after the fact, complaint relations of a sort. That I wouldn't wish on anyone. Especially the way people self justify. On top of that you have sales people that are worthless. I think many salespeople don't know how to relate to strangers, or they're just damned lazy.

  Of course there are exceptions.

  W.Once