We became consumers when all we cared about was price, and we drove the mom and pops out of business. In favor of big corporations, like Walmart, Guitar Center, Best Buy, etc. Then now, we are shopping for everything online to save even more money, because now we can eliminate jobs, of those store clerks that used to help us.
Price is important, BUT, service has always out weighed it in the grand scheme of things. We have no one to blame but ourselves. Every time we choose Walmart or large corp. over a local store, we feed the beast of consumerism.