Sorry I didn't get to finish, I was called away for a work emergency.
The scenario I described above led me to understand that NO apology was ever going to come. In fact, it was the typical JW coldness that seems to be ingrained in most witnesses. Here was my mom's golden child, the one male that stayed in, keeps his family in, is a ms (was an elder but resigned, maybe an elder again for all I know - we don't talk) and even he has issues with the way with which we were dealt as children, and my mom can't even give a drop of the milk of human kindness and discuss it. In fact, in order to maintain the facade of her holiness, she would even threaten to take him to his own elders.
Are we owed an apology, hell yes. Should we get an apology, yes we should. Will we get an apology, hell no, just more threats because that's what they know how to do well. If I listed everything for which I feel due an apology, JWD would crash.