His wife said this: "Yea, its great because since he is an elder, he can help the friends with therapy, and he can include Scriptures. A lot of Witnesses need help, but they think their issues are related to their spirituality. So he helps them to see that their issues does not mean they are not spiritual. He helps them get rid of guilt feelings. The only thing is that they have to sign a form stating that if they have committed a wrong that the elders need to know about, he will not be obligated to keep confidentiality. A lot of the sisters have eating disorders, so he helps them. Plus a lot of others, brothers and sisters."
His own wife shouldn't even know this.