LaVerite, you have a PM.
To get it, go to the little envelope symbol in the upper-right hand corner of the screen and click on it.
You will see the subject lines of yor PMs. Select one and click on it.
After the click, you will get an error message.
Hit the "back" button and click on the subject line a second time, and the PM will open.
Lather, rinse, repeat. Continue until all your hair is gone.