This man may be all of what you here have said, but he sure doesn't know how to handle "head-cases"! Here's the story:
Back in the early 90's a brother who was under severe emotional stress due to a failing business stopped by a hall in S.D. Told the elder he met going into the hall for early morning field service that he needed to talk to someone. The elder said he was in luck because the C.O. was visiting. The brother with the problem then got to meet brother Shepard. He told him how troubled he was and that he even had a shotgun in the front seat of his jeep. This really shook up bro "S"... but instead of doing anything, he allowed this mixed up suicidal brother to get into his jeep and drive away. Luckily for the brother and his family, a piece of skin got between the hammer and the slug. Also, two much more caring and compassionate elders came to rescue that lost "sheep", but no thanks to bro S.
You see, if you think this is just another "urban legend", believe me its not...I'm that brother. If this is the same C.O that I met, don't any of you who may need help with anything more than WT crap trust this man. He and others like him in a position of responsibility and expectation of being able to counsel are the reason so many really do DIE.
Sorry for the vent, but this really brings back the horrors of that time. Its one of the reasons I would never trust anything more than the washing of my toilet to these kind of people.