by Marvin Shilmer 32 Replies latest watchtower scandals
How's this for documentation of transparency (not!):
Regarding phone calls taken by the Service Department, we read...
"One should be as helpful as possible to the individual calling. If the caller is from outside of Bethel, it is not wise for a deskman or his secretary to give his name unless the caller is a circuit overseer."
This is the Branch Organization manual; hence it goes into detail about processes inside a Branch office rather than at a congregational level.
I see. But should they not also be tendering any documentation that covers the "Service Department Guidelines" as you point out?
I had a look for this in the exhibit documents, could not see anything.
