I just had to pull this thread up and tell u what happened to me. I always have my hair colored at a salon. this last itme, i had been letting my hair grow out from a very short style. I asked them to put my natural brown on it, and then highlight it with blonde. a very simple thing-a blonde frost. Well the young lady who did my hair, combined 2 shades of brown and turned my hair a reddish brown. Then while my entire head was covered with brown hair color, she went back and foiled it blonde. I now have hair that has both brown and bonde on it-WHICH WAY DO U GO-i'm sure my hair was confused. And it was, it turned reddish brown with gold highlights. i was not happy but did not say too much. a few days later, i had them try and FIX it, so they put me in a cap and put ash on it. so now i have a murky shade of red, brown and gold. I could not live with this, so i found a corrective coloring salon and today, i paid, tip and all $175 to have blonde foiled in it, and brown(the right shade) painted on remaining hair. I am now have a lovely blonde frost-highlight. i am so pleased. so all total, the first salon was $120(i bought some products there) and second salon $175-all to get a blonde highlight.I called and raised cain with the first salon, and i am going to dispute it on the credit card.
So, even at a salon u have to watch out. some are more professional than others. To say the least, the old salon lost a good customer, but i now have found a seasoned hair dresser who KNOWS COLOR. So important at first signs of gray.