And I don't just mean "formal" hospitality that is scheduled on the announcement board for visiting speakers and travelling overseers.
I mean real, from the heart, love of strangers (xenophilia in Greek). Xenophobia (fear of strangers) is the antithesis of hospitality.
When you visited other halls where NOBODY knew you (and you weren't the guest speaker or the travelling overseer), did people go out of their way to make you feel welcome? Or did they mutter to themselves, "I wonder who the stranger is?"
Was there a fear to extend kindness to a stranger because he might be disfellowshipped?
Did something like this ever happen to you.... I visited a hall in the American state of Kansas. After sitting through the Sunday meeting, I waited alone near the back of the hall for about 20 minutes while people sat in their little circles, chatting. These after all, were the people they were "comfortable" with. After all that time, finally somebody came up to me and said -- "hey where are you from?"
Is that experience to be excused as just being one of those "cold" congregations?