LV101, "but I observed there was a definite BIAS against people who were converts and not born-in Witnesses." 1) I have seen biases about born-in and converts. One is in the appointment of MS and elders, those born-in are considered more spiritual than converts and will be selected sooner, having learned WTS teachings from baby on up 2) if you have a non-jw father (supposed the spiritual head even not jw) and mother has to teach you, you are considered as spiritually contaminated, even after you choose to be baptized as a jw. I have seen many cases of both as I grew up up in several congregations. It is all across the organization so it has to originate from the "top."
"In addition, the congregation elders arrange to visit and offer help to disfellowshipped ones in the congregation territory who may have left their past practice of sin." (My husband was an elder and the elders were directed to do this after the circuit overseer's visit and before the next circuit overseer visit and report to him what happened then. Many elders made a show of this, "driving by" and determining from the street that the person is not-home. My husband would tell me some days that he and long-time elder had done this. My husband was not a jw growing up and thought this was bizarre).