My wife’s gran has been in an old people’s home since 2018 and she gets a visit from an elder every Sunday afternoon, which I think is quite good. There are two JWs in the home and the elder visits them both at the same time. And it’s not a particularly easy visit because she is very forgetful and not particularly interested in JW things now. I think she does watch the videos the elder shows her but I’ve no idea what she makes of them.
On the negative side, it’s always the same elder who visits and always alone. Can’t they mix it up a bit? And it’s not anyone she knew when she was younger because the home is in a different territory some miles away. To my knowledge, none of the JWs she knew has come to visit her, although she had dozens of JWs in her home over the years. To be fair, a majority of the JWs she knew are no longer around now because she is 94 and most of them are dead, but there are a few younger JWs around who should remember her.