used to be I could count on literally more work than I could handle and cherry pick the work orders most likely to pay or return large amounts of cable equipment. cable company has gotten smart and limiting the amount of equipment that customers can have... and is turning off their service faster...instead of 60-90 or even 120 days delinquent (from date of the bill), they have cut it to as little as 41 days. (11 days after the bill comes out) depending on what day a Thursday falls.
Now, I am lucky to get 100-120 work orders but spread out over the same size area, meaning less contacts per hour, meaning less opportunity to collect money and/or equipment.... and those work orders that are printing are more resistant to collections because the cable company has already precalled (read, harrassed with a dialer followed by a philipine CSR wanting payment). by the time I get it, the customer is pissed.
Oh well, I am working in the projects (public housing) today and other areas. Just waiting for my beautiful bride to be to get home. I am watching the 9YO.
Snakes (Rich )