oh...did I mention that they cut are compensation? I wish I could post a copy of the corporate memo...it came from the executives in New Jersey...basically talking about the economy and their margins shrinking. Our company had to cut the rate they charge the cable company to become the dominant vendor and shut out the other companies doing what we do.
So the first (and I do not believe last) place they cut is how much we are reimbursed for picking up each cable box or modem. Right before I started 5 years ago, techs were paid $12 a box....then $12 for just HD/DVR boxes and $9 for regular digital boxes and $5 for modems....which can be sweet if a customer has 4 or 5 boxes. Then they cut us to $9 no matter what kind of cable box (still $5 for modems). More recently, they told us...you have to sell/upgrade cable to at least 1 customer a week or we cut your compensation to $8 and we cut your compensation by $1 per customer and 1% on your collections.... (though I got the boss to amend that for me, but I still take that hit occasionally).
Now...it is another $1 off the equipment... so it could be $7 per box. Meanwhile, my gas costs keep going up. I have to work harder to get the same amount of money...meaning drive more hours.
And in case you think I make great money ($20-25/hr on avg)...I do not work 40 hours in the field because 10 hours a week is paperwork...meaning I am not out knocking on doors collecting. Then I drive 50-100 miles a day plus going to the office....by the time it is all done, I make less than $15/hr before taxes.... and some weeks less than that.
I have gotten hurt once on this job. I was told to take a few days off to heal, but I was not paid for those days, but my company did have to pay the express care bill. I have been bitten twice in the last couple of years and threatened numerous times by customers.
I am starting paperwork now...and have to drive to the office to drop it and equipment off ..and pick up new work..then go home and sort that out.
My fiancee is right...I spend more time than I think on this job. I am looking, looking.
Economic recovery my ass. I need some coffee.
Snakes (Rich )