I had so many questions like that that were never answered. I was always told I was weak for asking them.
I guess that's convenient for people with no real answers to some questions.
My husband's fade started with an elder telling him in response to a legitimate question about why JWs believe that only 144,000 go to heaven (one a guy at work asked him, not even his own) "Because we do, that's why." My husband explained it was someone else's question, and was then told, "Well, if I have to explain things like that to you at this point, you have a serious problem." The answer is as always, "because the Bible says so" but then he asked why that number is taken literally when nothing else in Revelation is. Then he really had a problem, because no one could answer and when they can't, they get upset with you and start smelling apostasy.
It's was always "our problem" if we didn't understand the incomprehensible or believe the unbelievable.
I guess it is our problem, in a way. Our problem is the inability to be totally gullible. LOL