Joen..yes for those incultcated (did I just coin a new word?) it often requires the bad news before the good news can penetrate.
Reminds me of a joke. A persons dentist sent him to a dental surgeon with the instruction to extract tooths 1-32. Unfortunately the surgeon extracted every tooth including 1 and 32, instead of just 1 and 32. When the patient woke up the surgeon, realizing his mistake, tells the patient, I've got good and bad news for you. What's the bad news he asks. Unfortunately I misread the referral and pulled every last tooth in your mouth. Oh no, came the response, what's the good news. The guy in the waiting room wants to buy your toothbrush.
Sorry, I know it's a groaner.