Your story is a sad commentary on the true state of this religion. This is not to say there aren't JWs who really care about others. I was never an elder or a ministerial servant, but when I noticed someone had not been to the meetings in a while, I personally called on them to see if there was anything I could do to help or simply to express my love and concern. Often I was greeted warmly and kindly by the friends who would then say that nobody on the servant body had even made an inquiring phone call let alone actually stopped by to stick their heads in door.
As for JWs not being in touch with reality, my meetings with my judicial committee showed that very plainly. I remember one meeting in particular in which I lectured the elders on their responsibilities as shepherds both quoting and citing relevant scriptures to make my points. I told them that neither they nor the WTS had fulfilled their obligations to seek for lost sheep, bind their wounds, and bring them back to the fold lavishing affection on them once they were back. At that, one of the elders looked at me in both fear and surprise and then said, "You haven't lost a step, have you? You're as sharp and smart as I remember when you were an integral part of the congregation here!" To which I replied, "That's the very thing I'm talking about. You think that when someone is put out of the organization they degenerate into mindless heathens. I'm glad to prove otherwise."
I still hope, exwhyzee, that the Witnesses who called on your home took away more than the satisfaction of seeing you again and 'counting time'. Maybe, when they were alone with their thoughts, they realized that your family has something lacking in their own lives: peace of mind, happiness and contentment. Being forced to spend a dreary and rainy Saturday morning making perfunctory calls on other people is hardly a fulfilling way to spend one's time. Attending meetings where you are told that your best isn't good enough can't be uplifting either. The Witnesses gave you a printed invitation to their district convention. You gave them something much more precious and that was food for thought.
Quendi