Rip, I agree. It is not that they cannot feel or reason, it is just shut off. Check this quote from the Insight Book on Gossip.
"On the other hand, it is not gossip or slander and is not wrong to report conditions affecting a congregation to those having authority and responsibility to oversee and correct matters. This fact is demonstrated in the Scriptural record about the Christian congregation in ancient Corinth. There, dissensions and the paying of undue honor to men were creating sectarian attitudes, destroying the congregation's unity. Some members of the house of a certain Chloe who were aware of these things and were concerned about the congregation's spiritual welfare disclosed the fact to the absent apostle Paul, who acted quickly, writing corrective counsel to the congregation from Ephesus.".
So if you are a feeling person and want to help others, you will be moved to follow your conscience and report something that is harmful. Now just try to put this into practice concerning problems in the Organization. You will find yourself quickly demoted by un-feeling, and unreasonable people. They will feign affection, but as soon as you go in the back room and they say " Amen " the gloves come off, and the love disappears.