To make personal outside calls: Dial *88, your seven-digit personnel number, your two-digit PIN, 9, and the outside number.
The level of spying and control is so bad that you can't even make an outside call without it being logged against your name. This is authoritarian paranoia on a grand scale.
The culture of suspicion and distrust that exists in the congregations comes directly from the top. It an unhealthy organisation through and through.