The WTS mentions responding with "frequent calls and messages" but the only time elders seem to have time to do this is to discuss some failing a jw is reported to have.
There were no calls or messages for my parents before they died. Yes, the total lack of any love from their congregation was just one of the stronger straws on the camels back. Fortunately there hasn't been one single attempt at contact with me from any elder in the area I live for nearly three years now, although there is one older fellow that is PIMI that still has a little to do with me.
As my father said close to the end of his life, and I've quoted him on these threads more than once, "JW's have "love" on their lips, but NONE in their hearts!"
Am I ready for any alleged G.T.? Bring it on! I know who I will refuse to have anything to do with if it happens!