I'm gonna second everything OrphanCrow wrote.
These kinds of issues are problematic for people that actually have the appropriate training and experience.
As well-intentioned as some JW elders might be--and I know from personal experience that not all of them are--they are simply NOT QUALIFIED to deal with these issues.
As a result, they almost always make a terrible situation worse.
It's criminal. It really is.
Let's review: It's a cult!