NVR2L8 = I can relate to your experience. I find it puzzling how an organization is prepared to spend billions of dollars and man hours to find people like Lilly. They will note down the person name and address, to make repeated calls with the sole purpose of recruiting, and yet will do virtually nothing (oh except disfellowship) to retain it's members.
When I learnt the TTATT, and began to fade. Only 3 people could be bothered to contact me. The 2 of the 3 that bothered to see where I was called in during field service. As both were pioneers I think the alterior motive may of been to count time on me, I was however happy to see them as people and one did help me with a new TV I brought. With in about 30 minutes of them coming they had to leave because of a person who may want a bible study in the territory. After they left I thought to myself (and this highlights the witness mentality). If it was a game of odds would it of been better to of spent time trying to encourage a person who spent decades believing a load of rubbish, or trying to find a person who may not even be home.
Another good example I can give Lilly. If you subtract the average increase of publishers to what are baptised. You will find that for every increase in publisher one baptized person is walking out the door, and this is where the problem lies. They have simply got to have better mechanisms in place to retain it's members. As far as youth programs, team building events (other than knocking on doors), ways of caring for its members in physical ways, the WTBTS dose nothing.