Religious people can be very inconsistent. My JW brother-in-law shares cigars with me from time to time, gambles, drinks way too much and talks to disfellowshipped friends, but still attends meetings and gets upset when I say anything 'apostate'.
I have no doubt that Ayaan has suffered, I'd never downplay that as an ExJW but people like Sam Harris have an agenda that forces them to buy into a kind of simplistic thinking that needs to categorise people imo.