In each of the congregations I've attended there have always been one sympathetic, caring elder. in the 60's (pre-elder return) the Overseer was a stunning example of empathy and caring (Poe was his last name, he is one of my cherished memories, perhaps the only one, of growing up a JW). We had book study at his house.
All the others, without exception, were puffed up with pride in their own lofty positions, deferred to Alphas that were legalistic jerks.
I often thought into my teens and early 20's that it seemed a requirement that one good guy was necessary and sought after, or the BOE would implode from the weight of it's own self-importance.