While I agree that LOVE is NOT an identifying mark of the Jehovah's Witness organization as a whole, I have to come down on the side of happyman with regard to the situation at Kingdom and Assembly Halls that I have attended.
Maybe I'm incredibly naive, but I NEVER refused a talk with any sister at the Theocratic Ministry School. In fact, I sometimes helped my friend write her talks because she wasn't particularly confident in her writing ability.
At assemblies, I admit that we usually arrived just in the nick of time, so I just sat wherever the attendant seated me & my kids.
At conventions, I ALWAYS sat where my congregation was assigned to sit. Which, in my case, was in the nosebleed section of the Pontiac Silverdome. We got the lousy seats because we had the least distance to drive to get there. That compromise made sense to ME, but I DO understand that not everyone felt the same way. Not too many from my congregation actually sat up there with my family and I in the nosebleed section. Some had sections where they "always sat" with their families. Others just weren't going to sit that high up where it could get extremely HOT.
I never refused to go out in service with people I didn't particularly like, either. (Although I DID breathe a sigh of relief if the elder in charge skipped over me when assigning someone to work with one particularly obnoxious sister! <<-- the same sister I was always SURE was going to be my *test* of love when the persecution started in earnest and for whom I would be asked to lay down my life - lol)
I DID experience a cooling off in attitude when I began missing meetings the couple of years before I was finally ratted out (is snitching on your 'brothers' LOVE?) and decided that DA'ing myself was the way I wanted to go.
When I visited other KH's I was always treated graciously.
When we were in PA where the in-laws had a cottage, the congregation helped us out when we needed potable water even before we started spending every other week there in the summer and 'adopted' that KH as our second hall.
I'm finding out NOW from another ex-'friend' that lots of nasty things and immoral things were going on of which I was happily oblivious. I was NOT, however, oblivious to the tension between certain elders in our congregation as well as between our PO and an elder from the congregation with whom we shared our hall.
Also, I never believed that God would kill everyone but JWs at Armageddon. Never. That was too arrogant a thought! So while I prayed for wickedness to end, I never was like that awful Pharisee who was glad that "he was not like that awful am-harets guy" -- you know, the humble sinner?
Problem is, the arrogance and lack of LOVE begins at the TOP of the Watchtower organization, and finds its way downstream, where, of course, normal human foibles are compounded by the ridiculous and unloving doctrines and rules which are truly NOT Bible-based!!!!
outnfree