The vast majority of humanity who claim to have some kind of religious beliefs are half hearted. It’s only a few who are true believers in every sense of the word.
Decades ago most Jws fell into the camp of true believers in every sense. These days the minority of real old timers still fall into that category but the vast majority these days are half hearted.
This Is a monumental shift in the JW religion. All the changes of late have been forced to reflect this.
Most people in congregations are just like other religions now, half hearted going through the motions but not die hard true believers in every sense of the word. They go through the motions and say the right things but they know in their heart it’s not all true and just hope that some of it may be true but they know it’s probably not.
but for now go through the motions because it’s nice being part of the community