From an 02 awake:
Practical suggestions on how to listen during a conversation include turning away from distractions, leaning slightly forward, and giving active feedback with eye contact andnodding. Since much of our learning depends on effective listening, paying attention is something we must all continue to work on.
So basically she is doing this part, paying attention at meetings, but not listening to the other parts about participating by comments and field service.
Pretty standard JW behavior if you ask me.