Morning Lou - I'm not sure what 'frail care' is - but assuming there are staff there. Could you receive updates from them, and maybe pass on your good wishes/love to your gran via the frail care staff?
The-Borg - yes, I too have witnessed lack of visits etc to elderly (dying) JWs. It's a joke - they talk about love and that they'd die for each other, but it's too much trouble to visit. But they all turn up at funeral - hypocrites.