I used to work for a large grocery chain. One day a woman brought back broccoli and complained that when she went to cook it she found dirt on the stem. She was gobsmacked when I informed her that broccoli grows in the ground thus a little dirt was to be expected. (where did she think it came from? the broccoli fairy?!)
Another woman brought back a squeezable bottle of mustard complaining that no matter how hard she squeezed she couldn't get any mustard out. I unscrewed the top and removed the proctetive foil from the bottle, screwed the top back one and handed it back to her. Her friend was in tears.
Oodles more from that place what a bunch of nuts that shopped there.
Dams