Hey sassafras, welcome to the board!!
This is definitely the place to be for good advice and tips for how to deal with all things related to the WTS. And yes, the people here are actually nice, decent people who care and will help you with any and all questions. They've been putting up with my moronic posts and topics for over a month now and nobody's tried to run me off the board!! That's definitely a sign of good, patient and caring people.
Stick around, these people really know their stuff!! And if they don't know the answer to a question, then they can help point you in the right direction!!
I'm looking forward to more of your posts, keep 'em coming!!
-Becka :)