I once went to a local restaurant, and noticed they forgot an item worth about 8 bucks. The hostess behind the counter looked at me like I was from another planet. It also took about 10 minutes to correct it.
The other day I bought some lettuce and the girl priced it wrong by 11 cents (in my favour).
In normal instances, I always believe in doing the right thing. AKA Karma. Seems to always work for me. But to sit in a line for another 10 minutes for 11 cents was a joke. Someday they will screw me for 11 cents of veggies I will have to throw out anyway.
I guess I just put myself in their position. Small businesses will suffer at a substantial loss.