@Richard Oliver
The two points of your first sentence go hand in glove. A flawed policy that wasn't even coherently written in one document to be adhered to - coupled with elders (by and large) who only followed what the next man up the command chain told them to do.
I believe that the policy is only in place because of the last twenty years of outcry by brave souls against this self-preserving, money grubbing organisation.
This document is only in place because of the hard work of the ARC and the fear of the forthcoming UK Charity investigations.
Read it carefully - look at the puffed up wordiness of it - e.g "abundance of information and spiritual advice" and the cherry picking of ass-covering scriptures in e.g. using Deut. 6 v 6,7 - Prov 22 v 3 - Galatians 6 v 5. Then over 60 pages of magazine articles attached.
This document is only there because Satan's legal system put hooks in the legal department's jaws and dragged it out of them.
And why is it only available "on request"? Why no letter to be read informing the congregation of its existence?