The watchtower is a top down bureaucratic high control organization. That’s why the workload is so high for elders and no one wants to do it anymore. They made their bed and now they have to lie in it. They could run a much more efficient business if they didn’t have so many rules.
The other thing affecting volunteers is blue collar workers in the organization. Who wants to drive a bus, mop floors or pull wrenches all day and then have more to do on the weekends and evenings. You’re tired out at the end of the day. Why? Because you were told not to go to college and get an office job that you are home by 5 pm and not physically tuckered out.