Jeffro that is so true and it is something that they are now realizing does not fly with the rank and file.
Case in point a brother put before a judicial committee reminded them that if they made a phone call or even as much as took a note on matters and read it before a body of elders then the "privilege" is out the window, with the window washer.
Here in the US a British brother who had not been at meetings for 25 years started going back and within a week they had his records and file which infuriated him and he reported it to the ICO in the UK but of course they denied it. The Elder told him they could circumvent the problem by e-mailing the branch office so he admitted breaking the law is routine.
They are now hopefully realizing that they Stalinist grip they want is no longer there and that people are seeing them as a business who wants your money but does nothing but shove those who need onto the congregation.
They only ever issue letters when they are in trouble and the fact they ask for older letters to be destroyed is proof enough that they cover their butts so that any inspection would show nothing in the past but compliance with current law or attempt to be in compliance.